Akshat Goyal

About Akshat Goyal

I am a Microsoft Certified Professional with 10+ years of experience in Quality Assurance, backed by a strong foundation in the information technology and product based industry. I specialize in Oracle and Workday HCM modules, including Talent Management, Absence Management, Goals & Performance Management, Compensation Management, and associated inbound and outbound integrations. My skill set includes software and API testing, as well as database management, with practical experience working on platforms like Oracle, Snowflake, and DB2. I have successfully led and supported complex enterprise integration projects, ensuring smooth data exchange and system reliability across varied technological environments.My current focus is on revolutionizing quality assurance through AI-driven methodologies. I am actively developing and implementing next-generation testing strategies that harness the power of generative AI to enhance automation, accelerate testing cycles, and drive improvements in key QA metrics such as coverage, defect detection, and turnaround time. By embedding AI into the core of test design, execution, and analysis, I aim to deliver smarter, scalable, and more agile testing frameworks aligned with modern DevOps and continuous delivery practices.I hold a Master of Business Administration (MBA) in Information Technology and International Business, along with a Bachelor of Technology (BTech) in Computer Science and Engineering from Dr. APJ Abdul Kalam Technical University.

Experience

1. Global IT Quality Engineer Senior Manager

   Boston Consulting Group (BCG)

   Jan 2025 — Present · Gurugram, IN

   As a QA Senior Manager, I lead a team of Quality Engineers dedicated to delivering robust, scalable testing solutions within BCG’s Workday ecosystem. My primary focus is on Human Capital Management (HCM) modules—including Compensation, Core HR, Goals & Performance Management, and Absence Management. I oversee comprehensive end-to-end testing efforts for Workday and its integrations with internal systems across HR, Finance, Performance platforms and various other external applications.Key responsibilities include:Leading comprehensive API testing and automation using POSTMAN, ensuring robust validation of service interactions and data flows.Collaborating closely with development teams, business analysts, and service owners to incorporate quality considerations early in the SDLC and ensure business alignment.Designing and executing detailed test cases and scenarios, reporting and managing defects through closure based on priority and severity.Performing functional, system, and regression testing to validate product stability and ensure readiness for production deployments.Coordinating with cross-functional stakeholders to manage, test, and implement application updates—whether enhancements or issue resolutions.Building AI-based utilities to automate repetitive testing tasks, reduce manual effort, and improve QA efficiency across the board.Defining and maintaining quality procedures aligned with organizational standards to uphold testing rigor across diverse business processes.Designing and refining testing strategies to validate end-to-end business workflows and cross-functional integrations.I operate within an Agile software development and testing framework, ensuring iterative delivery and continuous improvement across releases.Tools & Technologies:JIRA | Zephyr | POSTMAN | GIT | Workday | Beyond Compare | Snowflake | Datadog | AnyPoint Platform | Confluence | SharePoint | MS Office

Education

• Dr. A.P.J. Abdul Kalam Technical University

  Bachelor of Technology - BTech, Computer Science & Engineering

  2011 — 2015

• St. Don Bosco College

  Intermediate, Science + Computer

  2006 — 2011

• ABES Engineering college, Ghaziabad

  Bachelor of Technology (BTech), Computer Science & engineering

  2011 — 2015

• Dr. A.P.J. Abdul Kalam Technical University

  Master of Business Administration - MBA, Information Technology

  2019 — 2021

Skills

• Microsoft Office
• Microsoft Excel
• Powerpoint
• C
• Customer Service
• Microsoft Word
• Photoshop
• Java
• Social Media
• Public Speaking
• C++
• Teamwork
• English