Akshat G.
Business Consultant @Filix Consulting Pvt. Ltd
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WORK HISTORY
Business Consultant @Filix Consulting Pvt. Ltd
New Delhi, IN
Functional QA Testing, Mentoring, Documentation, Client Handling ( 8 clients at a time), Escalation Handling, Configuration Management, OpenAir - enhancements, setups and support advisor, Prepared 70+ infrastructure and analytics reports
EDUCATION
Indian Institute of Law, Delhi
Online Cyber Law, Cyber Law
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE, Computer Science
Indian Institute of Technology, Kanpur
Basics on Six Sigma Technology, Six Sigma
ABOUT AKSHAT G.
Highly motivated and dedicated business analyst with 124 months + experience working with global clients, providing support and assisting in implementing and setups, upgrades to databases, tools releases, service packs and concentrate on system enhancements and interfaces. Pro in making technical documents like BRD, KBAs, SOPs and MD50 and FSDs. Experienced in leading UAT team and mentoring. Working primarily on OpenAir (PSA) with some NetSuite and Salesforce.• Project management setups for various modules (Resource Management, Time Management, Budget,Bookings,Reports, Filtersets, Project Properties) and other administration settings.Possesses deep and broad experience across client/account services and management in production/project/operational finance and system.Core strengths to ensure quality deliverables against demanding timeline.• Production/project management – print, photography and video development and production including vendor relations, creative briefing, direction from conception through final approvals• Operational Finance & Systems Management – financial management and reporting, timeline development and adherence, process improvement, L2 support.• Monitoring and assigning tickets to team based on their workload and closely monitoring deliverable and different trackers.
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