Akshara Ashok

Wireless and Home Security Sales Specialist @Connect6 Group

North York, ON, CA

Promote client products and services in a professional and friendly manner. • Sign up customers for products and hit the specified sales targets • Provide excellent customer service and use better efforts to resolve customer issues by being honest and transparent about the products and services being offered resulting in 98% positive reviews. • Handled 50+ customer interactions per day, giving detailed and personalized service to ensure customer retention and satisfaction. • Cold pitched to customers, helping them save money and sign up for a better quality of service. • Collected source data such as customer name, address, phone number, confidential documents and entered data into the system in order to perform a credit check to open up new account for the services provided with consent from customer. • Achieved 95% customer satisfaction rating in just 3 months, exceeding the cooperate target and becoming a senior sales representative. Thrive in a fast-paced and high-pressure environment. • Helped to set up pre - authorization payments, troubleshooting issues and remote setup helping to achieve customer satisfaction.

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