Akshai S

Cybersecurity Enthusiast

Role: Associate i - Cloud Infrastructure and Security Services at UST
Location: Kollam, KL, IN
LinkedIn followers: 500 followers

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Experience

Associate i - Cloud Infrastructure and Security Services
UST
Mar 2025 — Present · Trivandrum, IN
Proactive monitoring of client servers using LogicMonitor, focusing on critical alerts (node down, high-priority performance issues). Utilizing ServiceNow for incident management (P1/P2), raising, assigning, and tracking incidents, ensuring timely resolution through coordination with support teams. Additionally, managing RPA tools (Blue Prism, Power Automate Scheduler)- monitoring processes, troubleshooting failures, re-triggering schedules as needed, and restarting machines.

Education

Sree Narayana College of Technology
Bachelor of Computer Application , Computer Science

Contact information

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Work email
•••••@ust.com
Personal email
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Current company

UST

Information Technology & Services · 30K employees · Founded 1999

UST is a global provider of digital technology services and solutions, focusing on digital transformation, IT consulting, and technology implementation for large enterprises. Founded in 1998 and headquartered in Aliso Viejo, California, UST has over 26,000 employees across 25 countries. The company partners with Global 1000 enterprises to drive innovation and efficiency through a structured approach that includes strategy, planning, building, verifying, and running operations. UST offers a wide range of services, including strategy implementation, experience design, and digital transformation. Its expertise spans various industries such as healthcare, manufacturing, retail, financial services, and telecommunications. The company also provides proprietary products and platforms like UST HealthProof and UST SmartOps to enhance its service delivery. UST leverages advanced technologies, including machine learning and AI, to optimize operations and deliver measurable outcomes for its clients.

ust.com

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Experience

Associate i - Cloud Infrastructure and Security Services

Education

Sree Narayana College of Technology

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