Akram Shams Khan
Director Operations - Global Data Solutions at Nielsen | Prince2® | CSM® | CSPO® | Six Sigma | Lean Practitioner |
- Role
- Director Operations - Global Data Solutions at Nielsen
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akram Shams Khan
A visionary leader with over 19 years of experience in managing large operations, leading…
Experience
Director Operations - Global Data Solutions
Oct 2024 — Present · Mumbai, IN
Leading the data operations across multiple locations with 300+ FTEs to support the business globally• Overseeing daily operations, including production, delivery and customer service to ensure smooth execution• Optimizing resources in terms of personnel, equipment and technology to maximize efficiency and productivity • Working with leadership team to develop long-term operational strategies in line with company’s goals• Liaising with other functions including HR, Finance, Technology & Facilities to ensure smooth functioning of the business• Engaging in org level initiatives representing the BU to contribute and deliver values for the business • Managing budget forecast, expenses and ensuring profitability by implementing cost-saving measures • Identifying areas for improvement and implementing new strategies to streamline operations • Building and maintaining strong relationships with vendors and suppliers to ensure quality and cost-effectiveness• Implementing and monitoring quality control measures to ensure products or services meet standards • Communicating effectively with various stakeholders including Leadership team, employees and external partners to ensure clear communication and effective coordination• Hiring, training and mentoring operations team, providing coaching and guidance to support their career progression• Defining goals and objectives for the team to align with company’s vision and strategies• Conducting performance evaluations and providing timely feedback to ensure a high-performing team• Conducting periodic business reviews to retrospect, reflect and improve the operations• Ensuring compliance with relevant laws, regulations and company policies at all stages
Education
Jamia Millia Islamia
Master's degree, Humanities & Languages
2007 — 2009
Jamia Millia Islamia
Bachelor's degree, Humanities & Languages
2004 — 2007
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