Akram Ali
Salesforce Developer / Administrator
- Role
- Salesforce Administrator Developer at Centene Corporation
- Location
- Trenton, NJ, US
- LinkedIn followers
- 500 followers
About Akram Ali
A seasoned Salesforce Administrator and Developer with five years of hands-on experience,…
Experience
Salesforce Administrator Developer
Mar 2019 — Present
Performed the roles of Salesforce.com Admin, Salesforce.com Developer and Business Analyst in the organiza-tion. Interacted with various business team members to gather the requirements and documented the requirements. Developed and deployed Salesforce.com Unlimited edition in the Sales Cloud Platform. Performed detailed analysis of business and technical requirements and create solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual force, Force.com API, and Web Services. Assist in the resolution of escalated situations initiated by Marketing Cloud, clients and partners. Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rules and approval processes including Field updates and email alerts. Create and maintain test scripts that interact with the Salesforce UI elements, simulating user actions like clicking buttons, filling forms, and navigating through the application. Created page layouts, and search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages. Used Salesforce Lightning Inspector to debug the lightning components during the development process. Created Web-to-Lead and Web-to-Case forms. Created Escalation rules to escalate the cases Imported data from Excel sheets into Leads, Accounts, Contacts, and Opportunities using Data Loader and Im-port Wizard. Manage Escalations on behalf of the client and/or Marketing Cloud. Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis. Developed Single Page applications in Salesforce using Java, AngularJS, REST APIs, HTML, CSS and Java-Script.
Education
Osmania University
Bachelor's degree
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