Andy Powell
Global Training Manager @Shoretel
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WORK HISTORY
Global Training Manager @Shoretel
Responsible for managing all ShoreTel Training requirements outside the Americas. Includes course creation, sales and technical training and management of the International Training Team.
EDUCATION
London Electronics College
Marine Radio General Certificate, Marine Electronics & Radar
SKILLS
ABOUT ANDY POWELL
In my current role I am responsible for all aspects of training and enablement for Mitel Sales Engineers in their International region. This includes knowledge management, curriculum development and also providing consultancy on their SMB Portfolio,I have been working in the IT industry for over 35 years, many years of which have been spent in senior marketing, pre-sales consultancy and management roles. This has given me the required skills base for my current role as Global Training Manager for MitelMy career has been closely mapped to the growth in the networking industry, and I have had privilege in taking part in some of it’s major mile stones. Including deploying the first high speed network for the Government, developments in structured cabling and being the design authority on one of the largest switch networks in the world. My principle skills and abilities are as follows:• Able to communicate, complex technical solutions in a business language to all levels of my customers.• To design, construct and deliver effective training using the ADDIE model.• An understanding of why people buy Information Technology.• An understanding of business problems and how to solve them with IT and IT service solutions.• An ability to identify new markets and solutions.• The ability to present to a wide audience on all aspects of IT. • A good understanding of marketing tools and how to use them effectively.• I have wide international experience.• I have good structured writing and presentation skills.• I have created and deployed my own training courses utilising the ADDIE methodology.• I have a wide background in different technologies and consider myself able to adapt and change with new solutions. Current experience includes;UC, WAN, LAN, IP Telephony, VPN, Wireless, Optical, CRM, Data warehousing, Self Service Solutions (ATM’s), Point of Sales Solutions (POS), Applications.Specialties: Good Communications Skills, able to translate technology into business benifit.
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