Amitabh Kotwal
Leader | Sales | Customer Success | Strategic Alliances | Solutions Engineering | Board Member
- Role
- Vice President - Customer Success Management & Strategic Alliances at Tata Communications
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
About Amitabh Kotwal
I have nearly twenty-five years of experience within telecommunications industry spread over several international job roles, including several senior management and technical positions. My technical background has allowed me to develop a strong understanding of the industry, enabling me to best represent evolving digital trends to customers and provide a clear view on the impact technology has on businesses now and in the future. I am currently working as the Vice President of Customer Success Management (CSM) & Alliances for Tata Communications. My CSM role is responsible for managing the entire revenue of the company in the Americas region and developing relationships with the customer base that promote customer satisfaction, retention and loyalty. I have expanded responsibility to manage the overall strategy and relationship with key system integrators and technology platform partners in the Americas region. I have extensive experience in incubating, managing & transforming Sales Engineering teams to support the evolving digital landscape & work consultatively with our customers. Digital Transformation is something I’m extremely passionate about; advising customers on innovative business solutions which meet the rapidly changing needs within their ecosystem. My graduate degree is in computer engineering, and I have a post-graduate degree in Management. This has been supplemented with industry leading professional certifications within specialized areas of Network, Security, Unified Communications, Mobility, Managed and Cloud Services.
Experience
Vice President - Customer Success Management & Strategic Alliances
Apr 2024 — Present · Reston, VA, US
Education
Maharashtra Institute of Technology
BE, Computer Science
University of Maryland
MS, Management
Skills
- Ip
- Sales Engineering
- Voip
- Data Center
- Telecommunications
- Professional Services
- Virtualization
- Pre-Sales
- Product Management
- Wireless
- Service Delivery
- Managed Services
- Digital Transformation
- Unified Communications
- Cloud Computing
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