Akos Beres
Customer Success Manager @Analysis Prime - A Cenit Company
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WORK HISTORY
Customer Success Manager @Analysis Prime - A Cenit Company
As Customer Success Manager, I help our customer\'s cloud journeys. From late stage of sales, through entire implementation and maintenance cycle, executing tasks, and delivering exceptional customer service focusing on customer satisfaction and success. • Relationship & stakeholder management: Building direct relationships with customers, internal resources, and stakeholders to align in customer strategy and tactics. • Proactive Engagement: Establish proactive engagement channels, frequently evaluate customer sentiment, create action plan to assess and minimize consumption risk and increase solution adoption • Account Planning: Based on data and customer’s individual circumstance, create customized account plan to maximize value of purchase, maintain healthy consumption path, accurately forecast risk, and generate expansion opportunities.
EDUCATION
UMN Carlson School of Management
MBA
University of Minnesota
BA
SKILLS
ABOUT AKOS BERES
Experienced Customer Success Manager with a demonstrated history of working in the…
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