Akinet Aki B Bais
Business Development Specialist Merchant Solutions @TD
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WORK HISTORY
Business Development Specialist Merchant Solutions @TD
Kitchener, ON, CA
At TD Merchant Solutions, I help Canadian businesses of all sizes simplify their payment systems, enhance customer experiences, and unlock new growth opportunities. My focus is on building long-term, trust-based relationships with business owners and decision-makers — understanding their unique challenges and connecting them with solutions that create real impact.Key Responsibilities & Focus Areas:>Partner with business owners, franchisees, and community entrepreneurs to deliver customized payment and merchant service solutions that align with their goals.>Strengthen TD’s local presence by developing strong professional networks within the Kitchener-Waterloo region and beyond.>Identify and convert growth opportunities through proactive outreach, needs analysis, and consultative selling.>Collaborate across TD teams — including retail banking, small business, and commercial — to deliver a seamless client experience.>Champion TD’s values of trust, innovation, and service excellence in every client interaction.Impact and Value:Driven by over 20 years of multi-industry experience spanning banking, IT, telecom, retail, and operations, I bring a broad business perspective and deep empathy for the realities entrepreneurs face daily. My mission is simple — to help Canadian businesses grow with confidence by pairing technology with trusted human relationships.
EDUCATION
triOS College Business Technology Healthcare
The Information Technology Professional (Infrastructure, Cloud & Cybersecurity) , Information Technology
University of Mumbai
Bachelor of Science (B.Sc.), Information Technology
Aston Business School
Master of Business Administration (MBA), International Business
ABOUT AKINET AKI B BAIS
Over the past two decades, I’ve had the privilege of leading, teaching, and transforming businesses across industries — from global banks and healthcare leaders to telecom innovators and fast-moving startups. My journey began in the classroom at 19, teaching C++ and systems thinking to postgraduate students, and evolved into a lifelong pursuit of understanding how people, technology, and strategy create lasting impact.Today, at TD Merchant Solutions, I help Canadian businesses grow with confidence — by connecting them with the right tools, insights, and support to thrive in an increasingly digital economy. My approach blends strategic thinking with empathy: listening first, understanding every business’s story, and tailoring solutions that make growth simple, scalable, and sustainable.What I BringCross-Sector Leadership: Experience across Banking (J.P. Morgan, HSBC, TD), Telecom (Rogers), FMCG (GSK, Marico), and Technology (Oracle Cloud & CRM).Sales & Business Development: Proven success in B2B/B2C growth, consultative sales, and strategic partnerships built on trust.Customer Experience Strategy: Turning everyday interactions into loyalty through meaningful engagement and long-term value.Technology Fluency: Certified in Cloud, Cybersecurity, and ITIL — bridging technology with business growth.Operational Excellence: Skilled at aligning people, processes, and priorities to deliver measurable results.What drives me hasn’t changed — I believe growth is human first. Whether advising a small business owner or a corporate team, my role is to help connect vision with execution, strategy with empathy, and performance with purpose.If you’re a business owner, entrepreneur, or leader looking to grow smarter, streamline operations, or simply exchange ideas — I’d love to connect.🤝 Always open to meaningful conversations
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