Akin Ogunbanjo
Group Product Owner - Customer Data Services @JLR
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WORK HISTORY
Group Product Owner - Customer Data Services @JLR
Defined and delivered the strategic roadmap for Customer Data Services (CDS), enabling consistent CRM and digital experiences.Launched scalable APIs used across GTM, New Mobile App, VCS, and CRM.Integrated 8+ platforms into CDS, reducing lead time by 30%.Delivered identity resolution via ForgeRock, improving compliance and user experience.Managed Agile squads and QBRs for continuous prioritisation and delivery.
EDUCATION
Coventry University
HND, Computing
Coventry University
Bachelor of Science (BSc), Computer Science
SKILLS
ABOUT AKIN OGUNBANJO
Group Product Owner specialising in customer data and enterprise transformation, with over 10 years’ experience delivering complex digital and data initiatives across automotive, public sector, and technology environments.At Jaguar Land Rover, I lead Customer Data Services, shaping the strategy and delivery of enterprise-scale data capabilities that enable a unified, real-time view of the customer across multiple platforms and channels.My work focuses on designing and delivering scalable data services, APIs, and identity capabilities that sit at the heart of modern digital ecosystems. This includes aligning business strategy with technology execution across CRM, consent and preference management, and identity (CIAM/SSO), ensuring data is trusted, accessible, and actionable.I operate at the intersection of business and technology, working across multiple teams, systems, and stakeholders to drive delivery excellence, improve time to value, and enable consistent, high-quality customer experiences.I am particularly focused on enterprise transformation beyond core delivery, including how organisations scale delivery capability, improve execution, and build operating models that support sustainable, outcome-driven change.
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