Akilesh R

About Akilesh R

Has Hands on Experience in P2P & O2C. Handling vast roles and responsibility in…

Experience

1. Cash Application Specialist

   RWS

   Sep 2023 — Present · Bengaluru, IN

   Analyze customer account and flag overdue invoices/outstanding payment.Monitor collections process to ensure timely and accurate collections in line with the agreed timeline.Investigate, resolve, or escalate customer issues and disputes as appropriate Write-off uncollectible balances in line with collections policies and treatment strategiesPerform root cause analysis for disputed collectionsCredit Card Payment reco and posting.Credit Card Dispute Resolution.Credit card payment refund.Posting the adj entries to move fund from one account to respective account and raising.Credit & Debit memo. Manual Payment posting and allocation (Holding account-ICO and Cross Currency Payments)Month End Activity and Book close.Working Closely with GL, AP, Billing and all across the process owners, especially with GL closing timelines on month end. Client Ledger Reconciliation.Allocating the payment received via Wire Transfer, Cheque Deposits, Lock Box, ACH Payments.Responsible for processing customer refund requests and researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customer.Reclassification of NON - AR and other Misc-Receipts receive.Rectifying Failed Cash Application Journals.Unapplied and unidentified cash are followed up with Collectors, in-country Finance Team and Bank for closure before month end.Reviewing ADRA reporting and fixing the errors in entries.Abilities to work IT team for any ERP issues.EMEA & NASA regions.Cash booking and application for payment received in accordance with defined SLA\'s and policies.Resolution of unidentified and unapplied cash through effective coordination with stakeholders.Timely submission of required and agreed reports to stakeholders.Daily cash application as per the agreed SLA\'s based on bank statement/s received.Daily/weekly/monthly MIS reports should be circulated.Collaboration with the AR team to ensure all cash applications are processed timely.