Akiko Masutani

WORK HISTORY

EDUCATION

ABOUT AKIKO MASUTANI

Collaborative and result-oriented IT Professional with over 17 years of IT experience within Property and Casualty Insurance and Chemical Manufacturing companies. Uses project management and relationship management background to lead project teams for international organizations to achieve goals. Effective at serving as liaison between business and IT with the ability to communicate at all levels of an organization, leveraging bilingual ability in Japanese as needed. Analytical and interpersonal skill enabled leadership to improve Project Management Office processes. Excel at building long-term relationships with customers and staff globally. Adapts well to rapidly changing environments and is highly motivated to contribute and embraces new challenges to stretch abilities, expand knowledge, and bring greater return to business. Expertise in the following- Project Management - Vendor Management- PMO Governance - Organizational Change- Financial Management - Demand ManagementImplementation Projects such as- Robotic Process Automation (RPA)- Policy Administration- System Integrations- Data Warehouse- Reporting- Enterprise Resource Planning (ERP)- Customer Relationship Management (CRM)- Content Management System- E-commerce Website