Aki Friedrich

Director of Learning, Enablement and Transformation @Superside

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Director of Learning, Enablement and Transformation @Superside

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Superside is a fully remote, tech-enabled creative company with 700+ people in 65 countries and 13 time zones delivering high-quality creative services at scale. It\'s a complex, fast-moving environment that demands learning and enablement approaches built for speed and ambiguity.As Director of Learning, Enablement & Transformation, I own the company\'s learning strategy and lead its AI adoption agenda. Over the past years, I\'ve built and executed immersive, large-scale AI adoption initiatives with my team that go well beyond tool training, addressing the mindset shifts, workflow changes, and behavioral complexity that real transformation requires.Key focus areas- Built and scaled AI adoption initiatives reaching 700+ team members globally- Closely partnered with the innovation team to embed AI into creative workflows and production processes- Designed rapid MVP learning journeys to test, iterate, and deploy at the pace the business demands- Established a continuous learning culture in a fully distributed, high-performance environment

EDUCATION

2006 — 2007

Universidad de Valparaíso

Jazz Music

2002 — 2008

State University of Music and Performing Arts Stuttgart

Diploma, Jazz und Popular Music

SKILLS

Team LeadershipCommunication SkillsCreativity SkillsCoachingHiringCritical ThinkingFacilitationLeadershipTeam ManagementOnline MarketingTalent DevelopmentAnalytical ThinkingManagementKundendienstStrategic PlanningCustomer Experience ManagementChange ManagementInterviewingFocusSocial MediaCuriosityTeamführungCustomer ExperiencePerseveranceBusiness AnalysisConflict ManagementCustomer ServicePresentation SkillsOrganisationProblem SolvingMotivationCustomer Experience AnalysisTechnical SkillsHumorSchedulingSalesComposureRetailPerspectiveOnboarding

ABOUT AKI FRIEDRICH

I help progressive, fast-moving organizations turn learning into a real business capability, not just programs.After 10+ years designing learning cultures at Apple, Taxfix, and Superside, I\'ve learned that the hardest part isn\'t the content, it\'s the messy middle: overwhelmed teams, shifting priorities, and behavioral complexity that most L&D approaches quietly ignore.I\'m particularly focused on AI adoption, helping organizations move past the hype and into the human work of actually changing how people think, collaborate, and perform.Over the past 3+ years, I\'ve been building and executing large-scale AI adoption strategies at Superside. Immersive, end-to-end learning experiences that go far beyond most companies\' AI literacy efforts.

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Aki Friedrich — Director of Learning, Enablement and Transformation at Superside in Berlin, DE | Unifers