Akhilesh Chopra
Senior Director - Strategy & Growth | Consulting | PnL Growth Leader | Driving Digital Transformation, Value Delivery & RoI | SaaS CX-CSO Leadership | MarTech | CDP | Key Strategic Accounts | Global Client Success
- Role
- Senior Director - Strategy & Growth Consulting at WebEngage
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Akhilesh Chopra
With over 14+ years of experience in the SaaS industry, I have a proven track record of driving growth consulting and strategy across different verticals such as EdTech, FinTech, BFSI, Auto, D2C, Media/OTT, Gaming, Travel & Hospitality.As a Sr. Director of Growth Consulting & Strategy at WebEngage, I lead the Growth Consulting arm & Global Customer Success for the business.I enable and empower my teams to drive effective Client engagement, Robust value delivery and intuitive Digital transformation initiatives for a varied portfolio of Brands across Enterprises, MSMEs and SMBs. We help them with their Retention and growth goals while creating some very personalized omnichannel experiences for their end users/customers. Our strategic and personalised account focus also helps them in building Brand credibility and affinity.I am passionate about solving real-world problems at scale and enabling brands to achieve their digital transformation goals. I lead cross-functional teams to deliver high-quality product, process, and service solutions, and to foster strong client relationships and satisfaction. I also mentor and coach my teams to develop their skills and competencies, and to embrace the dynamic and evolving challenges of the SaaS domain. I believe in the power of collaboration, innovation, and customer-centricity, and I am always eager to learn and grow.Cheers to a thrilling expedition into the future aboard our rocketship! We are just getting started.
Experience
Senior Director - Strategy & Growth Consulting
Apr 2024 — Present · Gurugram, IN
Driving Growth Consulting practice for the business by spearheading Strategy & Digital Transformation for Key Enterprises, MSMes and SMBs within EdTech, FinTech, BFSI, Auto, D2C & Media by means of robust Value Delivery & yielding substantial RoI
Education
The Cambridge Schools
High School, Science
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech, Electronics & Telecommunications
2007 — 2011
Skills
- Crm
- Microsoft Crm
- Microsoft Word
- Leadership
- Management
- Adobe Photoshop
- Business Analytics
- Gotowebinar
- Microsoft Excel
- Powerpoint
- Ms Frontpage
- Microsoft Office
- Sales
- Research
- Gotomeeting
- Microsoft Technologies
- Html
- Camtasia
- Technology Management
- Training
- Global Client Management
- Technology Integration
- Salesforce
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