Akhilesh Kumar Tiwari
Supply Chain Professional
- Role
- Supply Chain Professional at IBM
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Akhilesh Kumar Tiwari
As a Supply Chain Professional at IBM, I have over 11 years of experience in managing parts sales, inventory management, and technical support for various clients and partners in the US and India. I am ITIL V3 certified and have skills in cloud administration, customer relationship management, and project management. My mission is to deliver high-quality solutions that optimize costs, increase efficiency, and enhance customer satisfaction.In my current role, I lead a team of remote technical support engineers and coordinate with internal and external stakeholders to prepare and present performance reports, case studies, and solution proposals. I also coach the team on technical issues, conduct internal training, and track and communicate the utilization and occupancy of each team member. I have contributed to the successful implementation of multiple projects, such as the NPAC mail box, the HDD mailer project, and the AT & T parts administration center. I am passionate about learning new technologies and applying them to solve complex problems.
Experience
Supply Chain Professional
Apr 2023 — Present · Gurugram, IN
Education
Allahabad Bank
High School Diploma
Kanpur University, India
Bachelor's degree, Physics
2002 — 2007
Kanpur University, India
Bachelor of Science, Mathematics
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