Akhil Dumpeti
Operations & Quality Manager @Cariot Auto Private Limited
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WORK HISTORY
Operations & Quality Manager @Cariot Auto Private Limited
Hyderabad, IN
Leading end-to-end automotive operations and quality, covering vehicle inspection, refurbishment, and delivery readiness- Driving cost control, SLA adherence, and operational efficiency across vendors and repair partners- Implemented structured workflows that reduced rework, delays, and customer complaints-Managing vendor performance, turnaround time, and service quality, ensuring consistency across operations- Coordinating with sales, logistics, and operations teams to ensure on-time fleet movement and closure
EDUCATION
JNTUH College of Engineering Hyderabad
Bachelor of Technology - BTech, Electrical and Electronics Engineering
CHAITHANYA MODEL HIGH SCHOOL
High School , State Board
TECHNOCRAT AUTOMATION
Engineer's degree, Mechatronics, Robotics, and Automation Engineering
State Board of Technical Education and Training
Diploma , Electrical and Electronics Engineering
ABOUT AKHIL DUMPETI
Operations & Quality Manager with 9+ years of experience across automotive operations, fleet management, after-sales service, refurbishment, and insurance handling (B2B/B2C) within high-growth mobility and OEM ecosystems.Currently driving end-to-end operations and quality ownership, with strong exposure to cost control, SLA/TAT management, vendor governance, and customer escalation resolution. Known for building scalable processes, improving operational efficiency, and balancing cost, quality, and customer experience in high-volume environments.Hands-on leader who understands ground operations as well as management expectations. I work closely with workshops, vendors, insurers, logistics, and internal stakeholders to ensure smooth execution, faster closures, and consistent service delivery.Previously associated with GoMechanic and Royal Enfield, gaining deep exposure to after-sales operations, workshop management, fleet maintenance, and customer lifecycle management.Core strengths:Automotive Operations & Fleet ManagementAfter-Sales & Service OperationsInsurance Handling (B2B/B2C)Cost Control, SLA & TAT ManagementVendor & Workshop ManagementCustomer Escalation & Experience ExcellenceOpen to roles where I can scale operations, improve quality, and drive measurable business impact.
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