Akhila K
ServiceNow Technical Consultant | ITIL | CIS ITSM | CAD | CSA | CMDB | Workflows | JavaScript | Agile | Learning Gen AI”
- Role
- Technical Consultant Ii at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Akhila K
ServiceNow Administrator, Developer. Working on IT Service Management, Scripting and…
Experience
Technical Consultant Ii
Mar 2024 — Present · Hyderabad, IN
Over 4.5 years of experience in ServiceNow, working on various modules such as ITSM, ITOM, HRSD, CMDB, Integration, and Flow Designer. Expertise in both client-side and server-side scripting.Proficient in custom application development and post-rollout production support, including handling bug fixes and enhancement requests.Projects: Successfully worked on more than six projects across different modules. Hands-on experience in implementing enhancements, resolving complex bug fixes, and ensuring seamless project roll outs and support.Scripting Knowledge: Extensive experience with scripting elements such as business rules, client scripts, UI policies, UI actions, script includes, ACLs, and more.Certifications: Certified in CSA (Certified System Administrator), CAD (Certified Application Developer), and mainline ITSM certifications.\"
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PG Certification in Corporate Communication
Krishnaveni Talent School - India
SSC
Kakatiya Institute of Technolgy & Science for Women
Bachelor's degree
Kshatriya College of Education
Maths, Physics and Chemistry (MPC)
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