Akhil Uthaman
CKA | Cloud Support Engineer at DigitalOcean | Kubernetes | Linux
- Role
- Customer Success Engineer at DigitalOcean
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Akhil Uthaman
As a System Administrator, I wear many hats—much like a Swiss Army knife. From deploying…
Experience
Customer Success Engineer
Aug 2020 — Present · Bengaluru, IN
Delivered high-priority technical support and cloud architecture expertise to DigitalOcean\'s Premium support users.• Addressed service inquiries, resolved technical issues, and offered guidance on optimal platform usage.• Collaborated with engineering teams to enhance product performance and address persistent technical issues.• Communicated with customers through support tickets and outbound phone calls.
Education
Kil Bil St Joseph High School
High School
2000 — 2006
Bhonsala Military College
Associate's Degree, Business/Commerce, General
2006 — 2008
Skills
- Customer Support
- Microsoft Office
- Operations Management
- Sports
- Microsoft Excel
- Online Advertising
- Business Development
- Web Hosting
- Blogging
- Technical Support
- Social Networking
- Online Marketing
- Customer Service
- Talent Acquisition
- Social Media
- Training
- Customer Satisfaction
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