Akhil Suresh
Customer Success @Dozee | IMI New Delhi
- Role
- Key Account Manager at Dozee
- Location
- Kochi, IN
- LinkedIn followers
- 500 followers
About Akhil Suresh
I am a part of the International Management Institute’s class of 2019-21, pursuing a Post Graduate Diploma in Management. Previously, I was associated with my family business where we are into food production and I later developed it into an event management firm.
Experience
Key Account Manager
Nov 2021 — Present · Kerala, IN
Operations & Sales:\\\\n1. Responsible in building Solid and Sustainable relationship with Stakeholders in CXO positions from major healthcare organisations in Kerala\\\\n2. Responsible for maximising revenue by strategically Up-selling and Cross-selling products and services\\\\n3. Managed entire B2B and B2C sales cycle of our SaaS product\\\\n\\\\nTraining & Team Building:\\\\n1. Hired and built a team of operation executives in the region\\\\n2. Trained team on product and offerings, crisis management\\\\n3. Created SOPs for smooth operations in the territory\\\\n\\\\nAccounts & Customer Management:\\\\n1. Negotiating Contracts with organisations on Customised Business Solutions for the fulfilment of each client\'s long-term goals\\\\n2. Creating protocols for onboarding clients, which was later made into a mandatory requirement across India\\\\n3. Restarted healthy and long term partnership with the churn accounts\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
St. Antony's HSS Mala
Higher Secondaryt Education, Computer Science
2009 — 2011
St. Joseph's EMHSS Aloor
Secondary Education
1998 — 2009
IMI Delhi
PGDM, Marketing & General Management
2019 — 2021
SCMS GROUP OF INSTITUTIONS
Bachelor of Technology - BTech, Mechanical Engineering
2011 — 2015
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