Akhil Pathalapati
Senior Salesforce Developer @Independent Consultant
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WORK HISTORY
Senior Salesforce Developer @Independent Consultant
Led design and development initiatives to enhance business processes by implementing innovative features using Lightning Web Components (LWC), the Aura framework, Apex Triggers, and web services.• Managed development task delegation and ensured the timely delivery of high-quality solutions, facilitating a smooth transition to the production environment.• Expertly customized the Service Console and Omni-Channel functionalities to meet business requirements, resulting in improved user experience and operational efficiency.• Developed a skill-based routing system for Case records, enabling intelligent distribution to appropriate users and accelerating issue resolution.• Conducted comprehensive code reviews in collaboration with team members to uphold code quality, ensuring thorough test coverage before code integration.• Analyzed Salesforce release notes meticulously to assess their impact on our tools and the Salesforce ecosystem, providing detailed impact assessments to inform strategic decisions.• Created custom Apex REST services to enable seamless integration with external systems, enhancing data flow efficiency.• Directed the configuration and development of API callouts, establishing robust communication between our Salesforce instance and external systems to support seamless data exchange.
EDUCATION
SRM IST Chennai
Bachelor's degree
University of Windsor
Master's degree, Engineering
ABOUT AKHIL PATHALAPATI
6x Salesforce Certified | Salesforce Developer | 90K points in Trailhead | Holding Active Security Clearance- Government Of Canada |
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