Akhil Krishnan R
Lead - Cloud Services at IBS Software Services ||Cloud Operations|| ||Application support|| Linux || Kubernetes || Docker
- Role
- Lead Engineer - Cloud Services at IBS Software
- Location
- Kochi, IN
- LinkedIn followers
- 500 followers
About Akhil Krishnan R
Troubleshooting and resolving critical issues escalated by the customers • Collaborating with product team to identify issues and incidents. • Resolution of tickets submitted by product team in ServiceNow • Log analysis to pinpoint problems. • Conducting regular monitoring to ensure smooth operations. • Experience in working in AWS platform and intermediate knowledge in EKS and Terraform • Handling deployments on-premises as well as on AWS platforms. • Experience with Docker and understanding of containerization • Knowledgeable in CI/CD pipeline process and Jenkins deployment. • Software patching and upgrade processes. • Delivering continuous client support, including weekends and off-hours. • Creating and maintaining documentation for all activities. • Skilled in handling both Linux and Windows platforms
Experience
Lead Engineer - Cloud Services
Jul 2024 — Present · Kochi, IN
Education
AMRITA VISHWA VIDYAPEETHAM
Master of Computer Applications - MCA
2014 — 2016
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