Akhilesh Bhargav
Technical Consulting Engineer at Cisco || Service provider || Networking || Automation
- Role
- Technical Consulting Engineer at Cisco
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
Experience
Technical Consulting Engineer
Feb 2023 — Present · Bengaluru, IN
Provide L3 technical support for Cisco Service Provider Automationtools: EPNM, CPNR, NSO, and CNC. Troubleshoot and resolve complex cases related to DNS/DHCP, IPAM(CPNR), provisioning, and service automation. Perform root cause analysis (RCA) and drive permanent fixes toeliminate recurring issues. Support customer deployments with RESTCONF/NETCONF APIintegrations and advanced provisioning templates. Execute software upgrades, patches, migrations, and DR failoversfor NMS/EMS platforms. Develop and maintain automation scripts (Python, Shell) for logparsing, health checks, and provisioning workflows. Collaborate with TAC and engineering teams for bug identification,defect reproduction, and feature enhancement requests. Deliver knowledge transfer sessions, product demos, anddocumentation for customers and peers. Act as a trusted advisor to customers by recommending bestpractices in automation, deployment, and security. Provide support for integration of Cisco NMS platforms withthird-party OSS/BSS systems.
Education
Rawal Institute Of Engineering Technolog
Bachelor of Technology
VIDYA MANDIR PUBLIC SCHOOL
Class X (CBSE)
Rawal Institution
Bachelor of Technology
2015 — 2019
VIDYA MANDIR PUBLIC SCHOOL
Class XII (CBSE)
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