Akbar Darvesh

Customer Success Associate @ Agilite Group | Business Relationship Management

Role: Customer Success Associate at Agilite Group
Location: Kalaburagi, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Akbar Darvesh

Customer Success Manager with 6+ years of experience managing 400+ global accounts across…

Experience

Customer Success Associate
Agilite Group
Aug 2024 — Present · Mumbai, IN
Develop strong relationships with US-based clients, ensuring their specific needs are met and deliveringexceptional support to foster trust and loyalty.• Actively track customer feedback to identify patterns and inform the development of new features orproduct improvements.• Customize standardized processes to cater to diverse customer needs, ensuring smooth onboarding andlong-term satisfaction.• Build proactive communication strategies to address potential risks and keep customers informed aboutproduct updates or best practices.• Act as a strategic partner for clients by providing insights and recommendations to help them achieve theirbusiness objectives through our solutions.• Ensure customer satisfaction by regularly reviewing their experiences, identifying improvementopportunities, and implementing actionable solutions.

Contact information

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Work email
•••••@agilitegroup.com
Personal email
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Current company

Agilite Group

IT Services and IT Consulting · 64 employees · Founded 2013 · Charlotte, North Carolina, United States

Agilite Group is a Global Systems Integrator specializing in Data Integration using Talend / Big Data Technologies like MapR,Cloudera / Digital Experience/ Cloud migration/ Blockchain,IOT and ML Technologies and is headquartered in Charlotte, North Carolina. Over the past decade, Agilite has helped large, mid-sized and small businesses transform their IT initiatives. Agilite has a global presence spanning across the US, Latin America and India. When it comes to Data Integration, Process Integration, Talend (MDM,DI,DQ,ESB,BPM) Integration, API Management, Business Intelligence, Internet of Things(IOT), Blockchain, Cloud Integration or Big Data Integration, Agilite is considered the Systems Integrator(SI) of choice in this industry. To bridge the gap between business and technology, we partner with some of the world\'s most successful companies to design, develop, and manage technical and digital solutions that delight customers, drive insights, and meet strategic objectives. Agilite has been a Gold Partner for Talend for many years now, and it is also a re-seller and system integrator for Talend, MapR and Collibra. Agilite continues to invest in cutting edge technologies and disruptive innovations like Blockchain technologies to deliver the highest quality to our clients. At Agilite we are constantly creating accelerators / Frameworks / Custom Components for some of the standard customer problems. Agilite innovates others follow us.

agilitegroup.com

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