Akash Sinha
Business Development | Customer Experience | Sales Strategy | Front Office Operations | Driving Growth | Building Relationships | Delivering Value
- Role
- Customer Care Executive at iEnergizer
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Akash Sinha
With over 8.5 years of diverse professional experience—including 7.1 years in the…
Experience
Customer Care Executive
Dec 2024 — Present · Noida, IN
Responding to high volumes of customer queries and concerns through email in a timely and professional manner.Troubleshooting product- or service-related issues and providing appropriate resolutions.Maintaining accurate records of customer interactions and ensuring proper documentation for follow-up.Collaborating with internal departments to resolve complex issues efficiently.Ensuring customer satisfaction by delivering courteous and solution-oriented responses.Adhering to company guidelines, response quality standards, and turnaround times.Managing multiple email threads while maintaining attention to detail and prioritizing urgent matters.
Education
Lucknow Public College
EXECUTIVE
2009 — 2009
EIILM University
Bachelor of Commerce - BCom, Economics
Lucknow Public College
INTERMEDIATE
2011 — 2011
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