Akash Sinha

Business Development | Customer Experience | Sales Strategy | Front Office Operations | Driving Growth | Building Relationships | Delivering Value

Role
Customer Care Executive at iEnergizer
Location
Lucknow, UP, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Akash Sinha

With over 8.5 years of diverse professional experience—including 7.1 years in the…

Experience

  1. Customer Care Executive

    iEnergizer

    Dec 2024 — Present · Noida, IN

    Responding to high volumes of customer queries and concerns through email in a timely and professional manner.Troubleshooting product- or service-related issues and providing appropriate resolutions.Maintaining accurate records of customer interactions and ensuring proper documentation for follow-up.Collaborating with internal departments to resolve complex issues efficiently.Ensuring customer satisfaction by delivering courteous and solution-oriented responses.Adhering to company guidelines, response quality standards, and turnaround times.Managing multiple email threads while maintaining attention to detail and prioritizing urgent matters.

Education

  • Lucknow Public College

    EXECUTIVE

    2009 — 2009

  • EIILM University

    Bachelor of Commerce - BCom, Economics

  • Lucknow Public College

    INTERMEDIATE

    2011 — 2011

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Akash Sinha — Customer Care Executive at iEnergizer in Lucknow, UP, IN | Unifers