Akash Shete

About Akash Shete

Experienced in stakeholder management, process optimization, and datadriven decision-making. Skilled in automation, risk management, and operational efficiencies using Excel, SQL, and VBA. Proven ability to lead teams, streamline workflows, and enhance client relationships while ensuring compliance. Adept at implementing Agile, Six Sigma, and Kaizen methodologies to drive efficiency and cost savings.

Experience

1. Business Process Lead

   Tata Consultancy Services

   Jan 2015 — Present · Pune, IN

   Business Support & Excellence Strong communication, interpersonal, and analytical skills to build relationships, solve problems, and drive strategic decisions. Led multiple projects, managing priorities to meet deadlines while ensuring quality. Delivered daily to annual reports to senior management and clients. Managed stakeholder communication and client relationships, ensuring satisfaction and business alignment. Spearheaded transitions, optimizing operations, training, certifications, and capacity planning for efficiency. Expertise in risk management, regulatory compliance, and escalations, ensuring prompt issue resolution. Led a 40-member team, enhancing performance, engagement, and career development. Trained 20+ batches in data analysis and process optimization. Adaptable to global time zones with strong organizational and cross-functional collaboration skills.Process Improvement & Automation Enhanced processes through data insights, automation, and operational efficiencies. Expertise in data management and visualization using Advanced Excel, SQL, VBA, and HTML. Proficient in SharePoint and shared drives for data integrity. Developed VBA macros and automation solutions, streamlining financial and analytical processes. Designed dashboards and reports for better business insights. Applied Agile, Six Sigma, and Contextual Master Techniques to drive continuous improvement. Led automation projects, delivering cost savings and process improvements worth millions.

Education

• Manipal University Jaipur

  Master of Business Administration (MBA)

  2022 — 2024

• Sir Parshurambhau College

  Bachelor of Science (B.Sc.)

  2011 — 2014

Skills

• Conavantional Pre Purchase Review
• Fha Pre Purchase Review
• Va Pre Purchase Review
• Funding Guidelines
• Income Assets Tax Guidelines and Calculations
• System Data Entry and Sub Calculations
• Fannie Mae Guidelines
• Fradie Mac Guidelines
• Mers Informations
• Team Management
• Customer Service
• Mortgage Lending
• Vendor Management
• Business Analysis
• Process Improvement
• Performance Management
• Business Development
• Outsourcing
• Leadership
• Business Process Outsourcing (Bpo)
• Loans
• Customer Relationship Management (Crm)
• Business Process Improvement
• Management