Akash Samantara

Deputy Manager Claims @TATA AIG General Insurance Company Limited

Hyderabad, IN

Identify fraudulent or suspicious claims and escalate appropriately.• Conduct regulatory compliance checks and KYC reviews, ensuring adherence to IRDAI guidelines.• Review and verify claim documents for accuracy, completeness, and authenticity.• Assess customer eligibility, validate coverage, and determine payable benefits.• Coordinate with hospitals, insured members, and internal stakeholders for clarifications and document follow-ups.• Ensure timely resolution of claims within defined TAT and quality parameters.• Maintain accurate records in claims processing systems and generate periodic reports.• Collaborate with underwriting, customer service, and finance teams for seamless operations.• Handle customer queries related to claims, offering end-to-end assistance with empathy and professionalism.

Berhampur University

Disha college of Management and technology. Bachelor's of business administration BBA