Akash

About Akash

Network Engineer with hands-on experience in switch and VLAN configuration, DHCP troubleshooting, wireless controller setup, uplink and L3 VLAN support, and multi-site network operations. Skilled in diagnosing network performance issues, coordinating with OEMs, and supporting enterprise infrastructure across branches and plants. Experienced in remote troubleshooting, active/passive link support, configuration automation, and preparing detailed reports. Strong understanding of CCNA-level concepts including routing, switching, IP addressing, subnetting, ARP, STP, OSPF, and network security fundamentals. Committed to delivering stable, secure, and optimized network connectivity in fast-paced environments.

Experience

1. Network Managed Services Engineer

   NTT DATA

   Nov 2025 — Present · Mangaluru, IN

   1.Troubleshot network incidents and resolved issues related to connectivity, WAN links, and service availability.2.Used monitoring and service assurance tools to identify faults and perform root-cause analysis.3.Ensured SLA compliance by tracking network performance and escalating issues when required.4.Maintained accurate configuration data for network devices and followed proper change processes.5.Coordinated with ISPs, vendors, and internal teams to restore services and close incidents on time.

Education

• Government Polytechnic College

  Diploma in electronics and communication engineering

  2019 — 2022

• SRM IST Chennai

  Bachelor of computer Application

  2024 — 2026