Akash G.
eCommerce Manager | Expert in Digital Retail Strategies | Driving Online Sales & Customer Engagement | Passionate About Data-Driven Growth
- Role
- Senior Manager at Corporate Gift Wala
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Akash G.
As an eCommerce Manager, I will be responsible for developing and executing the online sales strategy to drive business growth. I will oversee the eCommerce platform, manage digital marketing campaigns, optimize user experience, and analyze performance data to enhance online revenue and customer engagement.Create and execute a comprehensive eCommerce strategy aligned with business goals.Identify opportunities for growth and improvement in the online sales channel.Manage the online product catalog, pricing strategies, and promotional activities.Oversee the development, maintenance, and performance of the eCommerce website.Implement best practices for user experience (UX) and user interface (UI) design.Ensure the website is optimized for search engines and mobile devices.Develop strategies to enhance customer engagement and loyalty.Implement and manage customer service initiatives, including chat support and FAQs.Analyze customer feedback and behavior to improve the online shopping experience.Utilize analytics tools to track and report on key performance metrics.Generate insights to inform decision-making and identify trends.Prepare regular reports for senior management on eCommerce performance.Lead and mentor a team of eCommerce and digital marketing professionals.Collaborate with cross-functional teams including IT, marketing, sales, and customer service.Foster a culture of innovation and continuous improvement.
Experience
Senior Manager
Apr 2025 — Present · South Delhi, IN
Education
Ksk Academy
High School , Design and Applied Arts
2000 — 2013
Delhi University
Bachelor of Arts (B.A.), Art/Art Studies, General
2016 — 2018
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