Akashdeep Hardiya
Assistant Manager at Reliance Industries Ltd | Ex-Bharti Airtel Limited | Ex-Hathway Cable & Datacom Ltd
- Role
- Assistant Manager at Reliance Industries Limited
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Akashdeep Hardiya
Career Objective Looking for a high-grown organization with a competitive and…
Experience
Assistant Manager
Apr 2022 — Present · Indore, IN
Assistant Manager As an Assistant Manager, I had also performed various activity Include Service Teams handling 30+ Team to Work on Installation, Re-location, Service Request, Sales etc. Coordinate with Different Team Such as Construction, Planning, SCM, O&M for Proper Operations Working on Field.• Manage escalation and ensure resolution at the operation center• Ensure home connect and home assistants are carried out within quality and SLAs drive the productivity of Home Care technicians• Execute Home Care processes and plans• Service readiness for Home Care• Field audit• Support to JC team for ensuring the smooth functioning of operations.• Cross-function collaboration to ensure seamless execution of home care operations• To prepare & submit a technical report on the quality of job carried at customer s premise• To brief the technicians about the field service activities performed for the day• To update all work orders with the action taken and close all the completed work order• Performance review & monitoring for JCs across State• Ensure manpower movement across JC for optimum utilization of resources• Handling escalations of operational issues and outages. Closely working with O&M (Operation & Maintenance) team for speedy resolutions
Education
Indore Institute of Science & Technology- II
Bachelor's degree
2010 — 2014
Skills
- Project Control
- Project Delivery
- Bts Installation
- Project Implementation
- Team Coordination
- Project Planning
- Project Management
- Bts Commissioning
- Project Coordination
- Team Management
- Vendor Management
- Microsoft Office
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