Akash Nivrutti Yede
Business Analyst Iii @Novo Nordisk
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WORK HISTORY
Business Analyst Iii @Novo Nordisk
Plainsboro, NJ, US
As a techno-functional Business Analyst I lead digital transformation initiatives that enhance how patients and healthcare professionals access support programs. I collaborate with business, product, and IT teams to deliver scalable, data-driven solutions that streamline operations, strengthen integrations, and elevate the patient experience.Case Management (Salesforce Health Cloud & Genesys Integration)- Served as the techno-functional BA leading the Case Management Transformation initiative integrating Salesforce Health Cloud and Genesys to modernize hub workflows and patient interactions- Defined functional and technical requirements, coordinated UAT execution, validated data migration, and ensured seamless downstream integration with MDM, CDM, and Analytics systems- Reviewed user stories, managed testing, and supported omnichannel routing within Salesforce- Automated case management system that improved hub efficiency, reduced manual effort, and enabled a 360° patient view—accelerating case resolution and improving patient experience.Patient Support Solutions Platform (AEM, Salesforce, API Integrations)- Functioned as a techno-functional BA lead for Novocare.com, Novo Nordisk’s enterprise platform providing patient services such as benefits coverage, savings offers, free goods, and patient enrollment- Led scoping, requirement analysis, and delivery of new therapeutic areas and product launches on the platform- Gathered and translated business and technical requirements, reviewed API integrations, and validated data transfers between AEM, Salesforce, and vendor systems- Led MMIT integration for automated prior authorization and collaborated with UX/UI and analytics teams to enhance usability, ensure accurate reporting, and maintain system scalability- Measurable results by improving platform reliability, enabling faster program expansion, and strengthening Novo Nordisk’s patient-centric digital ecosystem.
EDUCATION
Atharva College Of Engineering
Bachelor of Engineering - BE
Rutgers Business School
Master of Science - MS
ABOUT AKASH NIVRUTTI YEDE
Data and Business Analytics expert with 7+ years of experience driving digital…
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