Akash Yadav

About Akash Yadav

Results-driven professional with 10.6+ years of experience managing complex projects…

Experience

1. Associate Project Manager - Data Management Services

   Unthinkable Solutions

   Mar 2022 — Present · Gurugram, IN

   Helping GTM Strategy & Operations teams to enhance CRM data efficacy, enabling stronger business insights and data-driven decision-making.• Managing team undertaking ad-hoc research projects, plan and manage workflow, turnaround time of deliverables and Client Servicing.• Carry out Quantitative Research, Qualitative Research and Secondary Research to identify customer needs and gaps.• Proficient in writing and optimizing SQL queries. Developed queries for data retrieval, filtering, and analysis in various projects.• Experience in data manipulation tasks, including writing SQL statements for inserting, updating, and deleting records which is crucial in maintaining data accuracy and consistency.• Using Jira for project management and issue tracking in multiple projects to plan, track, and manage tasks effectively• Communicating with the clients, handling their queries and assist them to use the database better.• Provide progress updates to client on regular basis for project status.• Build quantitative metrices to keep track of engagement and highlight areas of improvement.• Innovative thought process to understand the client\'s pain points and provide targeted solutions.• Helping team to understand the new projects and the client requirements.• Work closely with the team to implement Automation driven approaches wherever necessary.• Maintain constant communication with the team and client to ensure the project deliverables.• Conduct daily/weekly team meetings to implement action plans and other required information’s.• Contribute towards process improvement through RCA.• Monitor project progress and provide project updates on a weekly basis to stakeholders.