Akash Y.

About Akash Y.

Using Generative AI and intelligent automation to revolutionize mortgage operations. 9 years of experience in Mortgage & Fin-Tech Start-Up Ops, work experience includes Process Optimization, client & investors relationship and collaboration with cross-functional teams in Credit Review, Loan origination, Taxes, Reporting, Loan Servicing, Loans, Lending, Fintech Integrations. Proficient in Jira, Asana, Power BI and SQL

Experience

1. Business System Analyst - Mortgage

   Confidential Careers

   Apr 2024 — Present

   Conduct in-depth gap analysis between old and new LoS: This will highlight all the gaps and potential issues that can impact the business process- Requirement Gathering - Engaging with IT, Operations, and Business Teams to gather the requirements for the new system and ensuring that all functional aspects required are captured- Process Optimization - There are a number of processes available for optimization during the transformation process working more towards automation opportunities and operational efficiency- System Configuration - Support the configuration of the new LoS so it is tailored to meet business needs and ensures compliance requirement- Data Migration Strategy - Identify and design a data migration plan in order to ensure the best ways the data will be migrated from the old LoS to the new system- Testing and Validation- Conduct all kinds of testing activities, including UAT, to check whether the new LoS meets business requirements and works as expected or not- Training & Support - Provide training and support to the end-users so that they have an easy transition and effective adoption- Documentation - Generate complete documentation of the process, configurations, and other variations done during the transition for future reference purposes and audit- Risk Mitigation - Develop the list of risks that arise in the transition and coordinate with the IT & Ops teams in order to mitigate those risks- Communication with Stakeholders - Being an IT/Operations/business stakeholder liaison, ensuring good communication and progress updates all through the transition process.

Education

• BBD University

  Bachelor of Technology - BTech

  2011 — 2015