Akash Viswanath K

About Akash Viswanath K

Experienced Customer Success Associate with a demonstrated history of working over 1.5+ years in managing a large number of client accounts while maintaining a high level of client satisfaction. Focused on business development while promoting quality and long-term client relationships. Expert in customer experience, customer support, CRM, Microsoft Excel, conflict resolution, client retention and interpersonal communication. Strong operations professional with a Bachelor of Engineering (B.E.) focused in Mechanical Engineering from Thiagarajar College of Engineering (Anna Univeristy,2020). I love to dig into customer problems and solve them with modern technology. I create, scale and optimize business portfolios that matter. To accomplish this, I focus on delivering key outcomes, building amazing teams and quickly adapting to new learnings. My personal and professional experiences have taught me the following about myself: I can successfully scale up business - I put the customer at the center of all that I do- I excel at the execution of big ideas with given constraints- My gut instinct is good but I seek data for my decisions. I educate, refine and drive myself to be a better person - I am constantly learning because I never settle- I stay calm when faced with adversity- I focus on making high-quality decisions. Want to connect? Feel free to email me at : a••••••••@gmail.com (or) drop a hello on LinkedIn.

Experience

1. Customer Success Associate

   Lystloc

   Jun 2023 — Present · Chennai, IN

Education

• Thiagarajar College of Engineering

  Bachelor of Engineering - BE, Mechanical Engineering, CGPA : 8.99/10

  2016 — 2020

• Mahatma Montessori Matriculation Higher Secondary School, Madurai

  97.60 %

• Mahatma Montessori Matriculation Higher Secondary School, Madurai

  96.25 %