Akash Verma

Experience

1. Information Technology Asset Manager

   Blinkit

   Jun 2024 — Present · Gurugram, IN

   Leading MDM deployment for all HHDs and Android testing devices across Blinkit and Zomato, enabling secure, scalable, and centralized device management.Leading pan-India warehouse IT asset operations, standardizing infrastructure and driving consistency, compliance, and operational efficiency across the locations.Administering Active Directory (AD) and Group Policies, enforcing access controls, hardening security, and supporting scalable identity management.Driving cost-saving initiatives and process automation, optimizing IT asset utilization to improve operational productivity.Managing Microsoft Intune and JAMF policy configurations for Windows and macOS devices, ensuring enterprise compliance and enhanced endpoint security.Leading the full IT asset lifecycle—from procurement and deployment to upgrades, redeployment, and decommissioning—ensuring strategic resource management.Maintaining IT asset inventory using Freshservice, enabling accurate tracking, assignment, and lifecycle reporting for audits and compliance.Leading IT incident management operations using ticketing tools, ensuring timely resolution, root cause analysis, and continuous service improvement.Managing end-to-end procurement for new IT projects, ensuring timely sourcing, vendor coordination, and cost-effective acquisition of required assets.Developing and implementing SOPs and IT workflows, standardizing processes to improve service delivery, reduce MTTR, and enhance operational consistency.Managing IT onboarding for Eternal, ensuring seamless provisioning of hardware, software, and access for new employees within defined SLAs.Conducting routine IT asset audits, verifying asset accuracy, enforcing policy compliance, and supporting both internal and external audit requirements.Ensuring IT policy adherence and regulatory compliance, proactively overseeing governance frameworks aligned with industry standards and company mandates.

Education

• Dr. A.P.J. Abdul Kalam Technical University

  Bachelor of Technology, Mechanical Engineering

  2014 — 2018