Akash Deep Singh
Generative AI | LLMs | Speech Recognition | Voice Biometrics
- Role
- Technical Specialist at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Akash Deep Singh
I have over half a decade of experience in the AI industry, working on technologies like Generative AI, Large Language Models, Speech Recognition, and Voice Biometrics. Most of my work has been in the IVR and contact center space, where I’ve developed models to improve customer interactions and streamline workflows. I’m passionate about using AI to solve real-world problems and build solutions that make a meaningful impact.
Experience
Technical Specialist
Mar 2025 — Present · Bengaluru, IN
Transitioned from Microsoft to HCLTech after a re-org process for the whole team• Implemented and optimised UI automation workflows using the UFO framework to improve reliability and execution efficiency.• Worked on a Next-Generation Autonomous Agent Framework designed to independently plan, reason, and execute complex multi-step actions.• Fine-tuned Large Language Models (LLMs) for domain-specific tasks to improve accuracy, response quality, and task alignment.
Education
Motilal Nehru National Institute Of Technology
Bachelor of Technology (B.Tech.), Computer Science and Engineering
2015 — 2019
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