Akash Singh

About Akash Singh

MBA In Finance with having 6+Years of Experience in Core Banking System, Retail Banking and Wholesale Banking, also Expertise in Anti Money Laundering, Banking Compliance and Know your Customer,also having vast Experience in Customer Services.

Experience

1. Deputy Manager (Branch Banking)

   Bandhan Bank

   Apr 2023 — Present · Jamshedpur, IN

   Process routine transactions like deposits, withdrawals, and loan payments. Handle customer inquiries and resolve issues. Maintain accurate records of transactions. Provide excellent customer service and build relationships. Oversee the operational activities of a branch or multiple branches. Ensure smooth operations, optimize efficiency, and maintain high levels of customer satisfaction. Manage branch resources, including staff, technology, and supplies. Develop and implement operational policies and procedures. Responsible for all issues related to the Branch Accounts, ensuring compliance of defined policies and procedures to safeguard and facilitate the smooth functioning of the branch office. Process financial transactions and maintain accurate records. Prepare financial reports and statements. Analyze financial data and identify opportunities for improvement. Conducting in-depth economic assessments to analyse clients current financial situations and identify areas for growth and improvement.

Education

• Biju Patnaik Institute of Information Technology and Management, (BIITM), Bhubaneswar

  Master of Business Administration - MBA

  2016 — 2018