Akash Sen
Azure| AWS | Docker | kubernetes | Version Control | Thomson Reuters | Alumni NMIMS’23
- Role
- Analyst (Devops) at Thomson Reuters
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akash Sen
Graduated from SVKM\'s Narsee Monjee Institute of Management Studies (NMIMS) in 2023 with…
Experience
Analyst (Devops)
Nov 2023 — Present · Hyderabad, IN
Provided technical support to multinational corporation (MNC) clients, effectively diagnosing and resolving critical issues encompassing workflow failures, code errors, and SQL database problems to ensure uninterrupted operations. Collaborated closely with key clients to achieve timely issue resolution.Key Responsibilities: Proactively diagnosed and resolved client technical issues with urgency; collaborated effectively with cross-functional teams to ensure comprehensive solutions; meticulously documented resolutions and best practices for future reference.Technologies Utilized: Salesforce GSI, Kibana, Datadog, SSMS (SQL Server Management Studio), Azure DevOps, Open Query, Open SQL, XML Files.Impact: Efficient and timely issue resolution directly enhanced client satisfaction and optimized system performance for multinational corporation clients.
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master's degree, Information Technology
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