Akash Pawar
Customer Experience Executive @Veritas Logistics Pvt. Ltd
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WORK HISTORY
Customer Experience Executive @Veritas Logistics Pvt. Ltd
Navi Mumbai, IN
Coordinating 3PL and warehousing operations for timely dispatch and delivery. Overseeing import-export documentation and customs clearance. Managing freight forwarding and ensuring compliance with trade regulations. Maintaining customer records and operational data using MS Office & ERP/WMS systems. Ensuring customer satisfaction through effective communication and quick issue resolution. Supporting process improvements to enhance operational efficiency.
EDUCATION
Dr D Y Patil Vidyapeeth Centre for Online Learning
Bachelor of Business Administration, International Business
ABOUT AKASH PAWAR
Detail-oriented and analytical supply chain professional with expertise in order management, logistics coordination, vendor communication, and inventory tracking. Over 1.5 years of experience in customer service, operations, and quality analysis, now transitioning into supply chain and logistics management. Skilled in supply chain optimization, order fulfilment, inventory control, and last-mile delivery coordination. Proficient in Excel (Pivot Tables, VLOOKUP), SAP ERP, CRM tools, and data analytics for operational efficiency. Passionate about leveraging process improvements and data-driven decision-making to optimize logistics operations.Currently pursuing a BBA in International Business Management while upskilling in SAP, Lean Six Sigma, and Power BI.
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