Akash Kumar
Mis- Managing Director Office @Ak Clinics - India S Leading Skin, Hair & Cosmetic Surgery Clinics
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WORK HISTORY
Mis- Managing Director Office @Ak Clinics - India S Leading Skin, Hair & Cosmetic Surgery Clinics
Designed and automated real-time dashboards to track call center KPIs and agent performance.~Conducted data mining and visualization to identify performance gaps and recommend process improvements.~Published target vs. achieved reports every 2 hours, enabling management to make quick decisions.~Managed lead allocation by analyzing team capacity and historical performance trends.~Coordinated with sales teams and management through structured reporting and presentations.
EDUCATION
Jawahar Navodaya Vidyalaya - JNV
Commerce
ABOUT AKASH KUMAR
Detail-oriented Data Analyst with proven experience in data management, visualization…
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