Akash Gopinath

About Akash Gopinath

Associate Delivery ConsultantAs an Associate Delivery Consultant at Oracle Cerner, I play a key role in ensuring the successful delivery of healthcare IT solutions. My responsibilities include manual testing, client consulting, and process optimization to enhance user satisfaction and system performance. I bridge the gap between client needs and technology implementation to deliver high-quality solutions.Key Responsibilities: 1. Manual Testing: • Perform comprehensive manual testing of healthcare IT solutions to ensure functionality, performance, and reliability. • Identify, document, and track defects using relevant tools. • Collaborate with developers and product teams to resolve issues effectively. Client Consulting: • Serve as a primary point of contact for clients during implementation projects. • Understand client requirements, workflows, and challenges to provide tailored solutions. • Train and guide end-users to ensure seamless adoption of systems. Project Support: • Collaborate with cross-functional teams to deliver projects on time and within scope. • Assist in process documentation, user guides, and reporting. • Continuously gather feedback to improve system performance and usability. Quality Assurance: • Ensure all deliverables meet quality standards and align with client expectations. • Proactively identify risks and propose mitigation strategies.Skills and Competencies: • Proficiency in manual testing methodologies and defect tracking. • Strong communication and interpersonal skills for effective client interaction. • Analytical mindset to understand and solve complex problems. • Familiarity with healthcare workflows and industry best practices (preferred). • Ability to work in a dynamic, team-oriented environment.Tools and Technologies: • Testing tools (e.g, JIRA, TestRail) • Healthcare IT platforms (e.g, Cerner Millennium, Oracle solutions)Achievements: • Successful delivery of client-specific IT solutions, enhancing operational efficiency. • Improved system reliability through meticulous testing and issue resolution. • Built strong client relationships, leading to increased satisfaction and trust.

Experience

1. Associate Delivery Consultant

   Oracle

   Oct 2024 — Present · Bengaluru, IN

   As a Manual Test Engineer at Oracle Cerner, I specialize in ensuring the quality and functionality of healthcare software solutions. With a strong focus on manual testing methodologies, I collaborate closely with cross-functional teams to identify and resolve issues, ensuring a seamless user experience. My passion for improving healthcare processes drives my commitment to delivering high-quality results that enhance patient care and system reliability.

Education

• Nehru Institute of Engineering and Technology

  Bachelor of Engineering - BE, computer science and engineering