Akash Deep Thakur
Principal Technical Lead at Salesforce | Agentforce Legend | Professional Scrum Master™ | Accelerate Graduate | Knowledge Council Member | 10x Salesforce Certified | Trailhead All Star Ranger | 31x SuperBadges | Ex- HCL
- Role
- Principal Swarm Lead at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Akash Deep Thakur
A decade-plus veteran in technical support and leadership, adept at managing teams and resolving complex issues within the Salesforce ecosystem. As Principal Swarm Lead at Salesforce, I drive team performance, KPIs, and facilitate cross-functional product reviews to integrate customer feedback. My commitment extends to operational continuity, serving as a Support Manager backup, Coach & Mentor and KCS Council Member.
Experience
Principal Swarm Lead
Aug 2022 — Present · IN
Education
NCPE Noida
Computer Science , Computer Networking
2008 — 2011
Jetking Noida Learning Center
Information Technology
2005 — 2007
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