Akash Chikkalli
X Sr Community Manager at Smartworks | Driving Growth, Operational Excellence, and Exceptional Member Experiences | Expert in Asset Management, Customer Service, and Market Expansion
- Role
- Client Success Manager at Gupio
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Akash Chikkalli
Impact-Driven Leader | Sr Community Manager at Smartworks | Passionate About Team…
Experience
Client Success Manager
Jun 2025 — Present · Bengaluru, IN
Serve as a trusted advisor and main point of contact for assigned customers.Onboard, train, and support customers to maximise the adoption and effective use of our solutions.Understand customer goals and align product/solution benefits to ensure success.Collaborate with Sales, Product, and Support teams to deliver a seamless customer experience.Conduct regular business reviews and share performance insights with clients.Drive renewals, reduce churn, and identify upsell/cross-sell opportunities.Document customer feedback and provide insights to internal teams for continuous improvement.
Education
Delhi University
PUC
2011 — 2013
CHHATRAPATI SHAHUJI MAHARAJ MAHAVIDYALAYA, JILOI, GONDA
Bachelor's degree, Business Management
2013 — 2016
SARDAR VALLABHBHAI PATEL MEMORIAL HIGH SCHOOL
SSLC, SSLC
2011
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