Akash Chaudhary
Infra Managed Service Sr Analyst @Accenture
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WORK HISTORY
Infra Managed Service Sr Analyst @Accenture
Gurugram, IN
Managing and monitoring Microsoft Office 365 Health Check from Portal on daily basis.• Outlook configuration/connectivity issues.• Working on Requests, tasks & incidents.• Mailbox Delegation issues.• Providing Remote Support through LogMeIn/WebEx/Zoom/MS Teams and troubleshoot the issues for clients.• Creation of new service requests with Microsoft for major issues from Portal.• Emails issues. Email blacklisting/whitelisting IP blacklisting/whitelisting Email delay/non-delivery Mailbox compromise issues Email spamming issues• Migration/Post Migration Issues• SharePoint online site creation and assigning permissions to the users.• Managing Admin/user roles, OWA policies• Working on Advanced Threat Protection (ATP)• Worked on Proof-Point and currently working on Mimecast for email filtering gateway.
ABOUT AKASH CHAUDHARY
Results-oriented Team Lead with 10+ years of experience in Microsoft 365, Azure, and…
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