Anthony Kapalczynski
B2B Account Executive | Business Development | Lead Generation | Go-to-market Strategy | Technology Solutions Advisor at IST Services | 20+ years in IT services • Specializing in IT Services and Infrastructure.
- Role
- Business Development Specialist, Account Executive, Technology Solutions Advisor, IT Consultant at Ist Services & Communications
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Anthony Kapalczynski
As a former business systems analyst, I now help organizations make smarter decisions…
Experience
Business Development Specialist, Account Executive, Technology Solutions Advisor, IT Consultant
May 2020 — Present · Tullahoma, TN, US
IST Services & Communications is a regional firm that provides proactive IT services as well as technology infrastructure and integration of the following services and solutions- Proactive IT Services (Managed Services)- Technology refresh (Servers, Desktops, Laptops, Tablets)- Cloud Computing and Server Virtualization- VoIP Telecom Systems and Services- Security Camera Systems- Access Control Systems- Cabling (CAT6 - Fiber Optic); to physically connect all of the above!Key accomplishments include:* Spearheaded the development of tailored IT and/or infrastructure strategies that increased operational efficiency for clients by 30%, resulting in improved service adoption across Tennessee, Alabama, and Georgia.* Drove revenue growth by 19% to 26% year-over-year through strategic upselling of managed IT services and infrastructure solutions to new and existing clients while expanding the customer base significantly.* Implemented proactive IT service and infrastructure solutions that reduced downtime by at least 33%, enhancing customer satisfaction and retention rates within a highly competitive market landscape.* Collaborated with cross-functional teams to deliver comprehensive technology refresh projects, ensuring seamless integration of new infrastructure while minimizing disruptions for clients.
Education
Digital Marketing Institute
Certificate of Undergraduate Studies, Digital Marketing
Sacramento City College
University pre-requisite courses
DeVry Institute of Technology
Associate of Arts - AA, Electronics Technician
University of Phoenix
B.S. Business / eBusiness, Information Technology
Sandler
General Sales, Merchandising and Related Marketing Operations
2020 — 2020
Orange Coast College
University pre-requisite courses
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