Akansha Sharma

About Akansha Sharma

As a Business Continuity Management (BCM) professional with 3 years of experience, I specialize in helping organizations build operational resilience and safeguard critical business functions. My expertise spans the end-to-end BCMS lifecycle—including Business Impact Analysis (BIA), Business Continuity Planning (BCP), crisis management, incident monitoring, and IT Disaster Recovery (ITDR) drills. Certified as an ISO 22301:2019 Lead Implementer and Crisis Management Specialist, I bring a deep understanding of regulatory frameworks and risk mitigation strategies. I’ve recently expanded my focus to include data replication strategies and cybersecurity incident response, reinforcing my capabilities in aligning continuity planning with IT General Controls (ITGC) and FFIEC guidelines—especially for financial institutions. I’m passionate about translating complex risk scenarios into actionable continuity strategies that ensure compliance, resilience, and business confidence. Whether collaborating cross-functionally or leading continuity exercises, I aim to deliver value through clarity, foresight, and a strong commitment to organizational resilience. Let’s connect if you’re looking to strengthen your BCM, IT risk, or regulatory compliance posture.

Experience

1. Business Resilience & Crisis Management Associate

   HCLTech

   Oct 2022 — Present · Noida, IN

   Business Continuity Management: Overseeing end-to-end Business Continuity Management System (BCMS) lifecycles. Leading the development and execution of comprehensive business continuity plans, encompassing critical function identification, risk assessment, and effective mitigation strategies. Proficiently managing business continuity testing and training initiatives. Crisis Management: Designed and executed crisis management plans to ensure organizational resilience. Conducted thorough investigations and assessments of crises, including data collection, root cause analysis, and impact evaluation. Diligently monitored crises in real-time and provided timely updates to stakeholders to mitigate disruptions and maintain Business as Usual (BAU). Maintained accurate trackers and incident databases to facilitate informed decision-making. Collaborated effectively in employee outreach efforts during crisis events. Center of Excellence: Conducted call tree exercises and mass employee outreach. Maintained tools including monthly data refresh. Developed Master data on quarterly basis.

Education

• Indira Gandhi National Open University

  Master's degree

  2019 — 2021

• Delhi University

  Bachelor's degree

  2015 — 2018