Akansha Vyas
Customer Success Manager | FinTech | Driving Growth & Retention | Revenue-Based Financing
- Role
- Customer Success Manager at Velocity
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Akansha Vyas
Customer Success professional with over 3 years of experience in the FinTech space, specializing in client relationship management, revenue-based financing, and growth operations. Proven expertise in improving customer retention, managing escalations, and collaborating with cross-functional teams including product, tech, and finance. Known for building scalable support processes, SOPs, and delivering data-backed business insights. Skilled in stakeholder communication, data analysis, and CRM tools. Passionate about solving customer pain points and driving client success at scale. Open to full-time remote opportunities globally.
Experience
Customer Success Manager
Jan 2024 — Present · Bengaluru, IN
Education
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Commerce - BCom
2010 — 2013
Pune Board
Higher Secondary Certificate
2008 — 2010
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Post-graduation diploma in Computer and Commercial Application
2013 — 2014
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Master of Commerce
2019 — 2021
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