Akansha Chaurasia
Customer Success | Focused on Customer Retention and Revenue Expansion | Driving customer satisfaction
- Role
- Customer Success Manager at Commvault
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Akansha Chaurasia
Passionate about technology and business, I excel in product development and consulting, delivering top-notch solutions and personalized support. At Commvault Systems, I ensure client satisfaction through creative problem-solving and strategic planning. I thrive on tackling challenges with fresh perspectives and enjoy exploring new horizons through travel in my free time.
Experience
Customer Success Manager
Jul 2024 — Present · Bengaluru, IN
Establish clear client retention goals+ Process milestones for the stakeholders to work toward+ Assist customers with setting up and navigating programs or software + Promote the value of the product+ Upsell services and products with the brand image+ Promote value through customer experience+ Assist in creating training courses and educational materials + Review customer complaints and concerns and seek to improve the customer experience
Education
Birla Institute of Technology, Mesra
Computer Science
2016
Skills
- Basketball
- Creativity Skills
- Java
- Microsoft Office
- Management
- Mysql
- Oracle E-Business Suite
- Oracle Database
- Information Security
- Javascript
- C
- Programming
- Network Security
- Operating Systems
- Painting
- Oop
- Team Management
- Jsp
- Oracle
- Sql
- Linux
- C++
- Windows
- Html
- Matlab
- Microsoft Azure
- Data Structures
- Amazon Web Services (Aws)
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