Akankshya Nayak
Dynamic Sales Professional | Driving Revenue Growth and Building Lasting Client Relationships | Results-Driven Customer Solutions Advisor
- Role
- Relationship Manager at ICICI Prudential AMC Ltd
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Akankshya Nayak
Passionate about delivering exceptional customer experiences and driving business growth through strategic solutions. I have a proven track record of guiding customers towards customized product solutions, resulting in a notable 30% increase in upsells and cross-sells. As an Advisor at Concentrix, I excel in resolving customer complaints with empathy and professionalism, consistently achieving a high 90% customer satisfaction rating. I also played a key role in developing and implementing a new customer feedback survey process, leading to actionable insights and a remarkable 20% reduction in overall grievances. Now actively seeking new opportunities for high career growth. I am a professional who thrives on accepting responsibilities and is determined to deliver exceptional results. I am eager to find an opportunity that offers enriched knowledge and allows me to upgrade my skills. Throughout my career, I have consistently demonstrated a strong work ethic and a commitment to excellence. I am driven by challenges and have a proven ability to adapt quickly to new environments and industries. I believe in continuous learning and staying updated with the latest industry trends. I am now ready to take the next step in my career journey and contribute my skills and expertise to a dynamic organization. I am seeking a role that will provide me with the opportunity to make a significant impact, while also allowing me to grow both personally and professionally. If you are looking for a dedicated and motivated professional who is eager to take on new challenges, I would welcome the opportunity to connect. Let\'s explore how my skills and experiences can add value to your team and help achieve your organizational goals.
Experience
Relationship Manager
Sep 2023 — Present
Education
Gangadhar Meher University
B.com Honours, Commerce
2015 — 2018
MULSHI INSTITUTE OF BUSINESS MANAGEMENT (MIBM),PUNE
PGDM, Finance & Marketing
2018 — 2020
Kendriya Vidyalaya
Commerce
2013 — 2015
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