Akanksha Sawant
Senior Customer Success Manager - ADP
- Role
- Account Manager at ADP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Akanksha Sawant
As Senior Customer Success at ADP, I am passionate about being able to provide my clients solutions - from payroll to HR tech and everything in between. It\'s about building trust, solving problems proactively, and being a strategic partner, and not just a point of contact. With 10+ years of experience in customer success and a passion for simplifying the complex, I am here to ensure my clients feel supported, heard, and are provided with adequate solutions for them to achieve their goals. I am a big believer in proactive service, honest conversations, strategic planning, and the power of strong relationships. When I’m not at work, I’m usually reading books or travelling.
Experience
Account Manager
Mar 2018 — Present
Education
EMDI Institute
Diploma, Communication, Journalism, and Related Programs
2009 — 2010
London Metropolitan University
Master of Arts (MA), International Media Management
2011 — 2013
EMDI Institute
Diploma in Event Management, Management
2008 — 2009
KC College
Bachelor’s Degree, English Language and Literature, General
2006 — 2011
Skills
- Marketing Strategy
- Social Media
- Entertainment
- Social Networking
- Social Media Marketing
- Event Planning
- Live Events
- Email Marketing
- Digital Marketing
- Concerts
- Online Advertising
- Event Management
- Public Relations
- Press Releases
- Advertising
- Trade Shows
- Corporate Events
- Marketing Communications
- Sponsorship
- Marketing
- Project Management
- Live Streaming
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